- +94 76 754 4655
- [email protected]
- 247/1, ward place, colombo 07
Here are some commonly asked questions and answers to help make your travel planning experience with us as smooth and hassle-free as possible. If you have any additional questions or concerns, please don’t hesitate to contact our customer support team for assistance.
Our website offers a simple and user-friendly booking process. All you need to do is choose your preferred destination, travel dates, and number of passengers. You will then be presented with a range of travel options and prices to choose from. Once you’ve selected your preferred package, you can book your trip online or contact our customer support team for assistance.
Our cancellation policy varies depending on the package you’ve booked. We encourage you to review the cancellation policy carefully before making your booking. In general, we offer a full refund for cancellations made within a certain period prior to the departure date, while cancellations made closer to the departure date may incur a cancellation fee.
Yes, we offer travel insurance options for our customers. You can purchase travel insurance at the time of booking your trip or contact us later to add it to your booking. Our travel insurance policies provide coverage for a range of travel-related issues, including trip cancellations, medical emergencies, and lost or stolen luggage.
The documents required for international travel vary depending on the destination and your country of origin. In general, you will need a valid passport and may also require a visa or other travel documents depending on the destination. We recommend that you check the entry requirements for your destination before booking your travel.
We have a dedicated customer support team available 24/7 to assist you with any issues you may encounter during your travel. You can contact us by phone, email, or through our website. We will work with you to resolve any problems as quickly and efficiently as possible.
Explore Our FAQ and find Answers For Your Questions
"Overall, we are committed to providing you with the best possible travel experience, and we strive to exceed your expectations with every trip. Whether you're looking for a luxury vacation or a budget-friendly adventure, we have the expertise and resources to make your travel dreams a reality."
Our team of experienced travel advisors are here to provide you with expert advice and recommendations for your travel planning. We can help you choose the best destinations, accommodations, and activities to suit your needs and budget.
We understand that every traveler has unique preferences and needs, which is why we offer customized travel packages tailored to your specific requirements. From romantic getaways to family vacations, we can create a package that fits your interests and budget
As a travel agency, we have access to exclusive deals and discounts that can help you save money on your travel expenses. We can also help you find the best flight and hotel prices, and offer special promotions and package discounts.
We take care of all the details of your travel, from booking your flights and accommodations to arranging transportation and activities. This allows you to focus on enjoying your trip and making memories.
Our customer support team is available around the clock to provide you with assistance and support during your travels. We are always just a phone call or email away if you encounter any issues or need help with anything.
Janaco World Travels is a passionate and experienced guide who believes in the enriching experience of travel. I’m committed to ensuring that every tour is memorable and fulfilling for my guests.
Please do not hesitate to contact us for more details.
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